Services

“OUR WORST FAILURE ISN’T TO LOSE MONEY - IT IS TO LOSE A CLIENT”

At Isitshixo we believe “we are because of YOU “.
Client satisfaction is our prime objective at every stage. Hence we pride ourselves in the following solutions methodology strategy.

Solution Design
At Isitshixo Business Solutions we understand that the prime consideration is to invest in a system that will not only meet the immediate requirements of saving time and obtaining management information, but also manage the future requirements of the enterprise. We assist our clients in this critical process of evaluation and selection to determine the right solution.

IBS is partnering with local BBEEE and international companies to provide comprehensive “turnkey” solutions to our clients.

Consulting
Finding the right software for your business is only half the solution. Proper implementation is also critical. It requires a large amount of planning and the right expertise. IBS has the necessary skills to provide you with the quality of services and level of experience to ensure success.

We also provide the following services:

Data Support
We provide assistance with the data migration, database repair and recovery.

Report Design
IBS will design customized reports that will give you the information you need in a useable format to help you to make effective management decisions.

Training
IBS prides itself in offering training solutions. Our Certified Consultants offer hands-on training sessions as well as ‘class room based’ training that allow your staff to use various modules effectively.

IBS Technical Support Plan
The ongoing support is a vital component to the success of a software solution’s implementation and ongoing use.
Our support staff is friendly, patient and qualified individuals, backed by our regular compliment of Certified Consultants and back office staff.
Our exclusive IBS Issue Logging System assist in logging your quires and trouble tickets to assist clients with the function and operation of their solution.